Letter: King Hollow Road resident tired of long waits for power

Feb. 07, 2013 @ 12:18 AM

Editor:

I would like to address power outages in Sevier County. I know that everyone at Sevier County Electric System is doing their job to the fullest of their ability. Let me inform you about my situation, which has occurred over and over.

I live on King Hollow Road, and the past three power outages we have had, I feel took way too long to get power back on. I have lived here 12 years, and two or three years ago something changed. Before this time, when our power went out, within 45 minutes an SCES truck with a spotlight went up to the road from Highway 416 checking lines. Then, within 4 to 5 hours, our power was back on.

Then someone got an idea, and we changed from Gatlinburg Golf Course substation on Upper Middle Creek to a new substation in Jones Cove. Now we can’t keep our power on.

This power outage occurred Thursday, Jan. 17 at 5:30 p.m. By Friday morning, Highway 416 had power as did Birds Creek past our road toward Gatlinburg. Then Saturday around 10 a.m. an SCES truck was spotted coming up King Hollow Road from Birds Creek. It suddenly turned left on Old Mountain Road. We never saw another SCES truck until Saturday night at 7 p.m. Then we were back on line by 7:20 p.m. Saturday.

I am wondering, does anybody know that King Hollow Road runs from Birds Creek to the 416 Highway (River Road)?

To SECS, I have one question for you: Who made the decision to change us over? Can we decide this is not working out and help the people that have to leave their homes 4 to 5 times a year for 4 to 5 days and go stay in a motel, only to come home to a refrigerator and deep freeze full of rotten food to throw out.

This decision is costing us $1,000 to $1,500 every time our power is out for over 24 hours. The people from King Hollow Road are tired of this and we not only want answers, we want the problem solved. Someone needs to realize they messed up with the decision to bring our electricity out of Jones Cove substation.

It sure is a long way from Jones Cove to my front door. Can we all agree there is a problem? If you can’t, then can we be the first ones back on line instead of the last 1,100 without power?

Next time, can we rotate and be the first? My power went out Jan. 17 at 5:35 p.m., and Jan. 19 at 6:35 p.m. we were still without power. If my words are messed up, you will have to excuse this, because it’s been a long time since I have written a letter using an oil lamp to see by.

Do any of you know where the King Hollow Road is? Why don’t you grab your GPS, take a ride and come see us sometime.

Cynthia Maples

Sevierville